RevOps Consultant Red and Green Flags

What this episode covers

In this fiery episode of the RevOpsAF Podcast, co-host Matthew Volm, CEO of RevOps Co-op, sits down with Camela Thompson, Head of Marketing at RevOps Co-op and longtime revenue operator, to unpack the real truth about hiring revenue operations consultants.   Camela’s been on both sides — as a consultant herself and as an operator who’s hired dozens. Together, she and Matt break down: 🚩 The red flags that signal a consultant will cause chaos, not clarity ✅ The green flags that prove they’re a true strategic partner 🧠 How to structure contracts, scope projects, and protect your team’s sanity ⚙️ Why there’s no such thing as the “best CRM” — only the one that fits your business 💬 The one hot take that will start a debate in every RevOps Slack   Whether you’re a RevOps consultant, fractional operator, or GTM leader hiring your first outside partner, this episode will help you avoid bad engagements and build scalable, trust-based relationships.   📊 What You’ll Learn: → How to properly scope RevOps projects before signing a contract → The difference between freelancers, agencies, and embedded ops support → Why communication and empathy matter more than certifications → How to vet consultants like you’d hire an internal team member → Why “build once, walk away” consulting is a recipe for failure   🔗 Related content: https://www.revopscoop.com/learn/blog https://www.revopscoop.com/membership/membership-options   🤝 Connect with Camela: https://www.linkedin.com/in/camela-thompson/ 🤝 Connect with Matt: https://www.linkedin.com/in/matthewvolm/   💡 Not a member yet? Join the 18,000+ strong RevOps Co-op community for events, resources, and more episodes like this!

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