Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency

Episode 194 of the Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders podcast, hosted by ICR, titled "Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency" was published on September 3, 2025 and runs 29 minutes.

September 3, 2025 ·29m · Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

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Summary

Ziosk's pioneering pay-at-the-table solutions mean that customers at their partner restaurants are never stuck waiting for the bill. And now they're working to leverage their treasure trove of data to boost efficiency and improve customer experience, in ways that go far beyond payment. Rhonda Levene is the CEO of Ziosk, a leading digital hospitality platform serving major restaurant brands such as Chili's, Texas Roadhouse, and Red Robin. Since joining Ziosk in 2020 and being appointed CEO in 2024, Rhonda has spearheaded the company's transformation into a SaaS driven enterprise.Rhonda joins us to break down Ziosk's slate of products, their approach to innovation, and tech's evolving role in the future of the restaurant sector. Highlights:Rhonda's career path (2:17)Ziosk's Services (5:52)The scale of Ziosk usage (7:21)ROI for partners (8:41)Pivot to SaaS (11:10)Leveraging Data (12:39)Ziosk's approach to Innovation (14:34)Total addressable market (19:56)Lessons learned as CEO (21:44)Mentorship's role in Rhonda's career (22:42)Finance and leadership (24:46)Future outlook (25:47) Links:Rhonda's LinkedInZiosk LinkedInZiosk WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, [email protected].

Episode Description

Ziosk's pioneering pay-at-the-table solutions mean that customers at their partner restaurants are never stuck waiting for the bill. And now they're working to leverage their treasure trove of data to boost efficiency and improve customer experience, in ways that go far beyond payment.

Rhonda Levene is the CEO of Ziosk, a leading digital hospitality platform serving major restaurant brands such as Chili's, Texas Roadhouse, and Red Robin. Since joining Ziosk in 2020 and being appointed CEO in 2024, Rhonda has spearheaded the company's transformation into a SaaS driven enterprise.

Rhonda joins us to break down Ziosk's slate of products, their approach to innovation, and tech's evolving role in the future of the restaurant sector.

Highlights:

Rhonda's career path (2:17)
Ziosk's Services (5:52)
The scale of Ziosk usage (7:21)
ROI for partners (8:41)
Pivot to SaaS (11:10)
Leveraging Data (12:39)
Ziosk's approach to Innovation (14:34)
Total addressable market (19:56)
Lessons learned as CEO (21:44)
Mentorship's role in Rhonda's career (22:42)
Finance and leadership (24:46)
Future outlook (25:47)

Links:

Rhonda's LinkedIn

Feedback:

If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, [email protected].

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