Richmond DPU Billing Glitch Fixed | Richmond News

Richmond’s DPU hit a snag with its new billing system—under 400 customers may have received messed-up electronic bills, blamed on Oracle. But don’t panic: billing is paused, corrected bills are on the way for July 29, and any MyHQ reminders from July 27 can be ignored. No paper bills or payments were affected. The city’s reassuring customers they’re committed to fixing tech glitches while keeping service top-notch—and this isn’t the first hiccup in their upgrade journey. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/e05cad49f9b9707d