Richtig guter Service, ohne direkten Kundenkontakt

from Der Kundenflüsterer · host Sandro Nastasi

Service wird oft mit direktem Kundenkontakt in Verbindung gebracht. Meiner Ansicht nach, kann man sehr viel guter Kundenservice auch ohne, oder nur geringem Kundenkontakt organisieren. Anhand eines Beispiels möchte ich Impulse für besseren Kundenservice setzen.

Episode metadata supplied by the publisher feed · Published Jun 2, 2020

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Richtig guter Service, ohne direkten Kundenkontakt

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