Ricky McAulay – UK Operations Director at Royal Mail (#35)

Episode 35 of the Money Made Human podcast features Ricky McAulay, UK Operations Director at Royal Mail.Ricky began his career as a postal cadet in Glasgow in 1986 before becoming a postman in the city’s southside. Nearly four decades later, he now leads Royal Mail’s UK operations.Host Gayle Lloyd speaks with Ricky about his childhood, the values that have guided him and his journey through Royal Mail. He also reflects on the organisation’s vital role during the pandemic, helping loved ones and communities stay connected.Key topics include:Ricky’s journey from postman to UK Operations DirectorThe biggest changes he has witnessed at Royal MailRoyal Mail’s role as an employerThe influence of the gig economyWhy credit unions are important for employees and wider societyHis hopes and desires for Royal MailRebuilding pride in the organisationThe advice he would give to his younger selfWe hope you enjoy listening!