RingCentral Introduces Its New AI Assist Solutions for RingCX

CX Today's Charlie Mitchell hosts Jim Payne, Director of Product Marketing for Customer Experience at RingCentral. They kick-off the conversation and then:Introduce RingCentral's RingCX platformDiscuss its new Agent Assist and Supervisor Assist solutionsStandout capabilities of the new solutionsDave Michels, Lead Analyst at TalkingPointz, then joins the conversation to discuss:Eye-catching features of the Agent Assist and Supervisor Assist solutionsRingCentral's position within the broader CCaaS market