EPISODE · Dec 7, 2022 · 8 MIN
RISE OF THE HUMAN CHATBOT
from CX RIOT RADIO · host David Powers
In this episode of Caffeinated CX we talk about THE RISE OF THE HUMAN CHATBOT and how some companies or managers want your live chat agents to use templates and copy/paste responses. Imagine doing Ctrl+C Ctrl+V ALL DAY. Why not just get a chatbot? It's probably cheaper. https://linktr.ee/caffcx
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RISE OF THE HUMAN CHATBOT
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