Rob Carpenter, CEO of Valyant AI: $15M Raised to Tackle the Labor Shortage at Quick Serve Restaurants with Conversational AI

In today’s episode of Category Visionaries, we speak with Rob Carpenter, CEO of Valyant AI — a conversational AI platform that integrates existing mobile, web, call ahead, kiosk and drive-thru platforms. Currently, the company is focused on the quick-serve restaurant (QSR) market with bold ambitions to expand to many different verticals.  Topics discussed: What Valyant is and how the technology works Three components of conversational AI (that most get wrong)  Why the stakes are so high for this type of technology to work every time for consumers  How Valyant separates their AI technology from all the noise  Secrets to getting large organizations to adopt emerging technology  Why Valyant doesn’t use human-sounding voices with their conversational AI  How Rob thinks about market categories  What’s in store for the future of Valyant