Rob Fishman - Author, Speaker, Sales Guru

With all the technological and economic shifts leading to significant change in the world of retailing, it’s important to understand what really works -- as well as what really doesn’t -- in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship…combined with a tested, repeatable, zero-pressure sales process.