Robert Chavez, Chairman of Hermès Americas

We talk to the amazing Bob Chavez of Hermès, who heads up a team of 1,800 people, on everything from how to scale a business through culture, how store directors (not managers) go to Paris 4x a year to buy product for their individual store–plus, fun stories on why the Hermès box is orange and how Sex & the City changed the trajectory of the Birkin bag. Annie asks if he has special insurance for his NYC closet–and we find out some of his favorite hotels, including Amanpulo in the Philippines; the Hotel Villa Cipriani in Asolo, Italy; and Como Laucala Island in Fiji.  First, a quick rant on why we think there should be a dress code on airplanes. Hosted on Acast. See acast.com/privacy for more information.