EPISODE · May 14, 2026 · 28 MIN
Robert Mandelbaum, Hotel Researcher and Consultant, interviewed by Lan Elliott
from It's Personal Stories, A Hospitality Podcast · host David Kong
Robert’s career shows what happens when passion, self-knowledge, and service converge over time. He found his niche in hotel data and leaned into it fully - building tools that transformed how the industry benchmarks performance. His advice: follow what energizes you, surround yourself with people you can learn from, and show up for your network the way you hope they will show up for you. Do that consistently, and the rest tends to take care of itself.
What this episode covers
Robert’s career shows what happens when passion, self-knowledge, and service converge over time. He found his niche in hotel data and leaned into it fully - building tools that transformed how the industry benchmarks performance. His advice: follow what energizes you, surround yourself with people you can learn from, and show up for your network the way you hope they will show up for you. Do that consistently, and the rest tends to take care of itself.
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Robert Mandelbaum, Hotel Researcher and Consultant, interviewed by Lan Elliott
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