Robert Nickell: How to Delegate and Manage Outsourced Work

Robert Nickell explains how small business owners can grow their companies through delegation and outsourcing. Listen in as Deborah and Robert discuss the power of documentation, what you need to create systems and processes in your business, and the first thing to consider before outsourcing administrative work. Robert Nickell is an accomplished real estate investor and entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to midsized American companies. Under Nickell’s leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino contract workers.Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned Dallas realty investment firm GreenRo Homes.Nickell earned his BA in business and communications from the Austin College in 2009.   You can connect with Robert in the following ways: Website:  www.rocketstation.com Facebook: https://www.facebook.com/rocketstationleaders/ LinkedIn: https://www.linkedin.com/company/rocketstationteam/mycompany/ YouTube: https://www.youtube.com/channel/UCsCTeaBK1GYLhyjFbzhMh9g   Are you a CEO dealing with change? Part inspiration, part strategy, I’ve created this resource for CEO’s who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compassSee omnystudio.com/listener for privacy information.