Robert Nudds (Studio Round) - The Art of Hospitality Design

How do restaurants ensure customers fall in love with them and decide to return? Studio Round strategy director Robert Nudds has worked with some of Australia and New Zealand’s most engaging restaurants to create and communicate identity, purpose and brand touchpoints. We talk about ‘experience philosophy’ and how it can help restaurants thrive. https://round.com.au Chapters 00:00 Introduction to Hospitality Design 02:32 The Role of Strategy in Restaurant Experience 04:14 Design Elements that Enhance Experience 07:58 Adapting to Different Restaurant Concepts 10:19 Transforming Customer Experiences for Success 12:25 Integrating Brand Story with Customer Experience 14:15 Authenticity in Service Delivery 17:12 Creating an Experience Philosophy 18:55 Branding and Identity in Hospitality 22:17 Practical Advice for Restaurant Owners 25:07 Identifying Confusion in Restaurant Concepts 28:03 Empowering Staff to Tell the Story 29:58 The Essence of Branding in Restaurants 31:56 Personal Insights and Qualifications 33:54 Advice for Aspiring Restaurant Owners SUBSCRIBE TO OUR NEWSLETTER FOR EXCLUSIVE ARTICLES, NEWS, GIVEAWAYS AND BEHIND THE SCENES https://deepintheweeds.us6.list-manage.com/subscribe?u=d33e307cf7100cf947e2e6973&id=d17d8213f5 Follow Dirty Linen on Instagram https://www.instagram.com/dirtylinenpodcast Follow Dani Valent https://www.instagram.com/danivalent Follow Rob Locke (Executive Producer) https://www.instagram.com/foodwinedine/ Follow Huck (Executive Producer) https://www.instagram.com/huckstergram/ LISTEN TO OUR OTHER FOOD PODCASTS https://linktr.ee/DeepintheWeedsNetwork Dirty Linen is a food podcast hosted by Australian journalist Dani Valent. A respected restaurant critic and food industry reporter in her home town of Melbourne, Dani is a keen, compassionate observer of restaurants and the people who bring them into being. Whether it’s owners, waiters, dishwashers, chefs or members of ancillary trades from tech to pottery, Dani interviews with compassion, humour and courage. Dirty Linen goes deep, both in conversations with individuals and in investigating pressing issues.  Dirty Linen is an Australian food podcast produced by the Deep in the Weeds Podcast Network.