Robots and Retail: A Conversation with Ben Rigsby

Ben Rigsby, a principal at Kinetic Retail Group, joins the podcast to discuss his journey from working at Hollywood Video to the world of self-interactive robotic kiosks. Ben highlights the evolution of retail and the impact of new technology on the industry. He shares his passion for working with motivated entrepreneurs and helping them turn their ideas into successful businesses. Ben also reflects on his time at Hollywood Video, specifically the groundbreaking work on revenue sharing with studios. He shares a personal memory of a conversation with Dave Sacco, emphasizing the importance of family and life's priorities in leadership. Additionally, Ben discusses his admiration for data visualization expert Stephen Few and the influence of his work on his own analytical approach. Overall, Ben's insights shed light on the ever-changing world of retail and the qualities that make a successful leader.