ROI in AI: Achieving Value and Maximizing Return

Tom Davenport is a world-renowned thought leader and author, is the President's Distinguished Professor of Information Technology and Management at Babson College, a Fellow of the MIT Center for Digital Business, and an independent senior advisor to Deloitte Analytics. An author and co-author of 20 books and more than 200 articles, he helps organizations to transform their management practices in digital business domains such as artificial intelligence, analytics, information and knowledge management, process management, and enterprise systems. Tom is a graduate of Trinity University and holds both Masters and Doctorate degrees in Sociology from Harvard University.  In This Episode: There's no question that artificial intelligence has been a key driver of innovation over the past decade, garnering the interest – and dollars- of business the world over. To date, however, a majority of businesses claim limited success from the implementation of AI. With a recessionary economic context before us, more companies will seek clearer returns for those investments. Tom discusses how he sees this next phase evolving for AI and discusses what is holding it back from delivering stronger gains for firms.