Ron Johnson on the Apple Store at 25: Retail Lessons for 2026

from Sales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More. · host Sales POP!

Ron Johnson, creator of the Apple Store and author of Shop Different: How Retail Revealed Apple's Genius, explains how to build winning retail by designing stores around people rather than transactions — empowering frontline employees, keeping spaces radically simple, and treating every visit as a step in the sales cycle. Johnson also shows why physical retail is thriving, with 85% of all revenue still flowing through stores or their online arms. Learn more at https://ronjohnsonshopsdifferent.com/

Episode metadata supplied by the publisher feed · Published Jul 22, 2026

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Ron Johnson on the Apple Store at 25: Retail Lessons for 2026

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