Ron Reich Founder RLB Training & Development EP 189

Ron Reich, founder of RLB Training and Development talks to Peter and Kathleen about the importance of emotional intelligence for effective leadership, empathy, and building relationships in business. https://www.linkedin.com/in/ron-reich-7809829/  https://www.youtube.com/channel/UC1KTIHX1EYw9eUQKBB6k5xg  The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais contact us to be a guest on our show. https://TheYakkingShow.com                [email protected]  https://karytechsolutions.com               [email protected]  Timeline 04:54                     The 3 ‘R’ s Result – Reputation – Relationships 07:50                     What is Emotional Intelligence (EI)? 09:47                     Emotional Triggers 11:20                     What separates high achievers? 12:40                     Developing EI over time 15:23                     Empathy 18:25                     Caring 19:20                     Difficult conversations 19:50                     Taking appropriate action 26:06                     Working with Ron 28:26                     Success Secrets 29:00                     Being Human