*RSA Preview* 1Password’s Jeff Shiner on balancing B2B and B2C customers in a rapidly evolving tech landscape episode artwork

EPISODE · Apr 15, 2025 · 40 MIN

*RSA Preview* 1Password’s Jeff Shiner on balancing B2B and B2C customers in a rapidly evolving tech landscape

from Spotlight On · host Accel

While we take a quick mid-season break, we're re-sharing some of our favorite episodes from previous seasons. In honor of RSA later this month, we wanted to revisit some of the conversations we've had with cybersecurity leaders, starting with 1Password's Jeff Shiner. 1Password has been cash flow positive since day one, bootstrapping for 14 years before securing the largest Series A round in Accel’s history. What started as a personal project developed by two couples has grown into an identity security solution used by millions of individual consumers and their families and more than 150,000 businesses worldwide. In this episode of Spotlight On, CEO Jeff Shiner joins Accel’s Arun Mathew to discuss the company’s patient growth journey and how they balance the needs of vastly different customers in a rapidly evolving tech landscape.This conversation offers an open look into Jeff’s learnings over the last decade as CEO. Jeff joined 1Password early on when the company reached 20 employees to lead its next phase of growth. Under Jeff’s leadership, the team has scaled to over 1,200 employees and tactfully evolved their platform from a consumer mobile app to a comprehensive identity security solution for businesses of all sizes. The discussion emphasizes the importance of purpose behind every funding decision, his vision for the future of identity security, and the impact of AI on it all.

While we take a quick mid-season break, we're re-sharing some of our favorite episodes from previous seasons. In honor of RSA later this month, we wanted to revisit some of the conversations we've had with cybersecurity leaders, starting with 1Password's Jeff Shiner. 1Password has been cash flow positive since day one, bootstrapping for 14 years before securing the largest Series A round in Accel’s history. What started as a personal project developed by two couples has grown into an identity security solution used by millions of individual consumers and their families and more than 150,000 businesses worldwide. In this episode of Spotlight On, CEO Jeff Shiner joins Accel’s Arun Mathew to discuss the company’s patient growth journey and how they balance the needs of vastly different customers in a rapidly evolving tech landscape.This conversation offers an open look into Jeff’s learnings over the last decade as CEO. Jeff joined 1Password early on when the company reached 20 employees to lead its next phase of growth. Under Jeff’s leadership, the team has scaled to over 1,200 employees and tactfully evolved their platform from a consumer mobile app to a comprehensive identity security solution for businesses of all sizes. The discussion emphasizes the importance of purpose behind every funding decision, his vision for the future of identity security, and the impact of AI on it all.

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*RSA Preview* 1Password’s Jeff Shiner on balancing B2B and B2C customers in a rapidly evolving tech landscape

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While we take a quick mid-season break, we're re-sharing some of our favorite episodes from previous seasons. In honor of RSA later this month, we wanted to revisit some of the conversations we've had with cybersecurity leaders, starting with...

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