RSPA Trusted Advisor Ep. 57: Self-Service and the Changing Consumer

In Episode 57 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Fredrik Carlegren, Vice President of Global Marketing for Toshiba, and Blake Gillum, General Manager of VAR/ISV hybrid DCR POS Solutions, to discuss self-service trends and how solution providers should adapt. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. If you liked this episode of the pod, you’ll love courses offered through RSPA Academy EXCELerate, the next generation of education for the retail IT channel. This online system offers continuous learning, training, and development opportunities anytime, anywhere, from any device. Included in EXCELerate are courses on: Retooling for Revitalization in Restaurants and Retail The Blurring of the Lines Between Stores and DCs Simplify and Streamline Payment Acceptance and more For more information on RSPA Academy EXCELerate, visit learn.GoRSPA.org.