RSPA Trusted Advisor “Quick Take” Ep. 92: How VARs/ISVs Can Use KPIs to Drive Results

In Episode 92 of “The Trusted Advisor,” Tom Bronson, the Founder and President of consulting firm Mastery Partners, previews his RetailNOW 2023 education session “Using KPIs to Drive Results in Your Business.” Bronson and the RSPA’s Jim Roddy discuss how KPIs keep your business on course, why VARs need to track their recurring revenue, and what’s the number one mistake solution providers make to harm business value. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.  Register today for RetailNOW 2023, the retail technology channel’s #1 trade show, education conference, and networking event! Join RSPA and retail IT channel leaders live and in-person July 30-Aug. 1 at the Gaylord Palms Resort & Convention Center in Orlando. RetailNOW will have everything you’ve come to expect from the RSPA – plus several new features including:   Niche and Startup Alley in the expo hall featuring new ISV exhibitors seeking partners  Exclusive, in-depth discussions about new channel opportunities for 2023 and beyond  New voices in our industry: Markets adjacent to the point of sale will inject cutting-edge VARs and software developers who will discuss IoT, AI, 5G, mobility, edge computing, robotics, and cloud technologies  Recognition of emerging technology vendors, VARs, and ISVs who set the pace for the rest of the industry  Celebration of the RSPA’s 75th Anniversary  An exclusive roadmap for VARs and ISVs outlined during a unique keynote conversation discussing the future of the retail IT channel  If you’re serious about the retail IT channel, you have to attend RetailNOW 2023. It’s Where the Industry Meets! www.GoRSPA.org/retailnow   The RSPA is North America’s largest community of VARs, software developers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers education, hotlines for legal, security, sales, and business advice, industry advocacy, and discounts on other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.