Running ERP In-House: Lessons From a Six-Country ERP System Rollout

Aissam Drai, ERP Head at the Middle East Broadcasting Centre (MBC), talks through his journey of selecting, implementing, and adopting an ERP system. He explains how he runs Oracle Fusion across six countries and 38 legal entities, with more than 25 integrated applications covering finance, procurement, HR, and project and performance management, at the largest broadcaster in the Middle East, and why he chose to implement it in-house. In this episode, Aissam talks about: How MBC runs Oracle Fusion across six countries, with payroll configured to each country's labour laws Why he moved from legacy Oracle E-Business Suite to cloud as a phased early adopter, not a Big Bang (plus a comparison between SAP & Oracle Fusion) The three legacy pain points that drove the move: interface, customisation, and upgrades Why he implemented in-house after two external implementers failed, and when that model does not fit How a small pilot in Jordan built the momentum to win management's backing How he uses agentic AI to tackle shadow systems, and where AI and human-in-the-loop automation fit into ERP adoption Listen and read more: https://comparesoft.com/erp-software/podcasts/in-house-erp-rollout/