Ruth Carpenter - Marketing Magic: Creating Consistent Customer Experiences

🎙️ In this episode I sit down with Ruth Carpenter, the creative force behind the marketing of one of the UK’s most iconic and playful pizza brands — Pizza Pilgrims. From navigating career leaps to scaling a national brand, Ruth opens up about the realities of marketing in hospitality, how to stay authentic as you grow, and why being serious about not taking yourself too seriously is a powerful strategy.👀 Expect real talk about:🍕 Her journey from the creative agency world into the heart of hospitality🍕 Lessons learned from both indie venues and national rollouts🍕 Why Pizza Pilgrims is not just about pizza🍕 The subtle art of turning branding into a community-driven movement🍕 The power of humour, connection, and a little bit of chaos in brand building🔥 Whether you're in hospitality, brand, or just love hearing stories from people who are passionate about what they do — this one’s for you.Ruths Answers:🔥 Best Hospitality Experience: Hawksmoor🔥 Best Hospitality Tech: StoreKit🔥 Best Restaurant: Six By Nico🔥 Best Burger: Truffle Burger🔥 Best Hotel: Ace Hotel👉 Hit subscribe, drop a comment, and let us know your favourite part of the conversation.📺 Or watch on YouTube: https://youtu.be/ee8sz8rCEqQ#HospitalityMarketing #PizzaPilgrims #MarketingStrategy #WomenInBusiness #BrandBuilding #Loyalty #RestaurantMarketing #CreativeBranding #HospitalityTech