S01 EP07: Redefining Customer Experience in a Virtual World

An all-new episode of Re:Applied is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Gillian Van Kempen (President and COO, Best Buy Insurance Brokers Inc.) and Steve Whitelaw (VP of Industry and Partner Relations, Applied Systems) for a chat about the ways in which agencies and brokerages have had to redefine customer experience amid the COVID-19 pandemic and how the Applied Systems software has aided that process.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Gillian, visit AppliedClientNetwork.org!  More from today’s guestsArticle – Building Career, Community and Character (April 2020)Article – Why Trust and Connectivity Hold the Key to Your Success (Sept. 2019)Webinar Replays – Applied Systems: 2019 Canadian Broker Landscape (Aug. 2019)