S01E03 - Using Empathy to Understand Your Customer & Boost Sales

from The Walk Around · host JMA Group

In this episode of The Walk Around we spoke to Sacha Lindekens on how a deeper understanding of customer’s needs and level of empathy can lead your team to reach higher sales goals. He speaks all things emotional intelligence, people skills, and putting yourself in the customer’s mindstate. Check it out here!Liked this episode? Find our full episode library here.

Episode metadata supplied by the publisher feed · Published Sep 11, 2020

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S01E03 - Using Empathy to Understand Your Customer & Boost Sales

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