S01E04 - Creating the Customer-Centric Dealership

Joining us on The Walk Around Podcast is the one and only Brian Benstock! Brian is the GM and Vice President of the #1 certified Honda and Acura dealer in the world, Paragon Honda and Acura. He and his team are coming off a month where they lead the nation in new Honda sales despite the pandemic.Brain talks us through his personal history coming up in the automotive industry, how he developed his skillset as an automotive professional, and how Paragon positioned themselves to set record breaking sales through digital processes. If you are looking for some real-world examples of how to work toward a frictionless and customer-centric process, you’ll enjoy this episode.Liked this episode? Find our full episode library here.