S01E06 - Improving the Buyer Experience in Your Dealership

Today we have Chris Vester joining the podcast. Chris is the COO and visionary of Hubert Vester Auto Group. He has spent 30 years in the automotive industry across both fixed and variable departments and was the co-founder of GoGo Car, the industry's leading cognitive digital retailing platform, which was recently acquired by Option Soft Technologies.He leads us through his own personal history in retail automotive. He shares how his own experiences and accomplishments shaped the way his organization operates today. It’s all about recognizing customer pain points and making impactful internal changes accordingly to put yourself in a great position down the road.  His mantra? “The customer journey is our priority”.Join us as we dive deep and unlock new insights with Chris Vester.Liked this episode? Find our full episode library here.