S02E12: Engine Yard Support

from Cloud Out Loud | Ruby · host Engine Yard

Tasha Drew, our Success Manager interviews some of our awesome Support Engineers: John Yerhot, Adam Holt, Erik Jones, James Paterni. 1:15: Support’s different roles on the team 6:15: Spare time with support: user groups, open source 8:55: How customers scale 15:30: How support at EY has evolved, customer engagement Links John’s Twitter Tasha’s Twitter James’ Twitter Erik’s Twitter Adam’s Twitter RailsBridge New Relic Ruby Users of Minnesota

Episode metadata supplied by the publisher feed · Published Mar 30, 2012

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S02E12: Engine Yard Support

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