S02E20 - Insider Perspective from an Auto Transport Expert

Auto transport may not be the most buzzworthy topic in industry talk, but in this episode, we hear more on why dealers should be considering this possibly overlooked, but quite integral part of dealerships’ daily operations. In an industry that is working to recover from pandemic inventory woes and high inflation, finding ways to optimize operational and sales processes is key.Mike Trudeau, Executive VP of Business Development at Montway Auto Transport, a leading auto transporter that annually ships nearly 200,000 vehicles to all 50 US states and Europe, joins The Walk Around podcast to share his insider perspective on moving and delivering cars to dealerships.Mike has 18+ years of experience in the logistics and automotive industry, working previously for companies like Enterprise and United Road Services. His expertise includes sales, operations and customer service management. With his career experience at Montway, Mike has an interesting perspective on where dealers are acquiring their car inventories and how that sourcing has changed over the years.In this episode you’ll hear:Technology as a necessary item for streamlining operations and aiding customer satisfactionWhy logistics of car transport should be on dealer’s mindsThe “Amazon Effect” - acknowledging what your customers are used to and may now expectWhether alternative-energy transport vehicles will be a top motivator for manufacturersDealership operational efficiency and affordability – what dealers can prepare for this year, plus Mike shares how Montway has used technology to save dealers time with their M.A.P. systemFor more about Mike, visit his LinkedIn profile.Liked this episode? Find our full episode library here.