S05 E14: You are my HRO
from WhyWork Podcast
Season 05 Bonus Episode 14 Risk versus reward, reliability versus resilience: Trajce, Alan, and Sara explore these tensions. Trajce wants to talk about investigations and the sex industry, while Sara and Alan poke at Trajce’s sensitivities to Harvard Business Law style jargon. Alan, however, also wants to talk about sex trades with a throwback to Season 05 Episode 13: Wiggle it, just a little bit. He distracts Sara when she advocates for studying success (in addition to failures and faults) and the need to communicate simply when it comes to workplace investigation findings. She expands on ideas about high-reliability organisation (HRO) precepts by using her design lens. “Why is everyone using a sledgehammer to crack open a macadamia?” asks Trajce, when he considers the industry practice of adopting an on-trend accident investigation tool, "just because…" Alan asks about investigations in brothels and he wants a simple answer, though Trajce and Sara manage to frustrate him with their lawyer-like speak with “it depends” and other such "definite maybes."
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