S1 E040: Three C’s of Culture at The Refuge Center with Amy Alexander

Amy Alexander is Co-Founder and Executive Director of The Refuge Center for Counseling in Franklin, Tennessee, where the Center serves more than 30,000 counseling sessions to over 4,000 clients annually. As a nonprofit, Amy is always wrestling with how to retain quality people on her team. And for her, it's the culture they create day-to-day that retains the best people.Amy encourages and supports culture through her ‘Three C’s approach’ of connection, character, and continuous growth within the organization.“Our team has to be the first priority and Client Services has to be the second priority. Because if we're not healthy, if we're not in a good place, if we're not taking care of ourselves and one another, then the quality of our work is not going to be what it should be. And our clients deserve us to be at our best.” - Amy AlexanderShe has a very unique way of framing leadership and culture and values within her organization by modeling a ‘servant first perspective’.Listen to our full episode to learn more about Amy’s Three C’s approach! Connect with AmyWebsite - https://refugecenter.org  Linkedin - https://www.linkedin.com/company/the-refuge-center-for-counseling Facebook - https://www.facebook.com/therefugecenter Instagram - https://www.instagram.com/refugecenterforcounseling YouTube - https://www.youtube.com/watch?v=NxzP8YpKRKo Email - [email protected] Connect with WinstonLinkedIn     https://www.linkedin.com/in/winstonfaircloth    Facebook   https://www.facebook.com/forloveofteamInstagram   https://www.instagram.com/forloveofteam Twitter        https://twitter.com/forloveofteamText us feedback on this episode #TeamLOVE Book. Join the bold book writing journey as we write and share our first draft chapters from our upcoming book - Team Love: 28 Ways to Demonstrate Caring at Work here in season 3 of the For Love of Team podcast. Be notified each week about a new episode and follow our journey at TeamLoveBook.com