S1/E10: Surviving and Thriving for the Long Term with Kim Tank

Episode Guest: Kim Tank of Staffstrings & Apronstrings Pet SittingVeteran pet care professional Kim Tank is share her experience spanning over three decades in the industry. With a central focus on the importance of not becoming a martyr to your business, Kim discusses what she sees as the key aspects of her sustainable, long term business success. Kim’s businesses have been through multiple variations over the decades. She stressed the need to be prepared for unexpected life events, drawing from her own experiences involving a temporary step back from her business due a significant diagnosis. Kim shared valuable insights on managing a team to allow for regular time off and the key roles in preventing burnout. She has experienced both the rewarding and challenging aspects of pet sitting, which greatly influence her emphasis on the importance of maintaining a personal life as a business owner. She also encourages resilience in the pet care world, where we have a limit on how much of our work we can control. Things Kim is passionate about:Staff retentionThe power of a great teamProviding peace of mind to her clientsCatsTopic time stamps:01:33 Meet Kim Tank07:10 Transition from Vet Tech to Pet Sitter14:56 The Impact of Economic Changes on Pet Care Businesses23:48 The Importance of Sharing the Load32:27 Managing Workload and Quality of Service38:17 Dealing with Unexpected Challenges48:36 The Importance of Planning for the Unexpected58:41 Business Should Not Be Martyrdom1:03:59 The Importance of Resilience in Business1:08:58 ConclusionGuest links & Resources Mentioned:Website: apronstringsonline.comFollow Kim on: Facebook and Instagram ___________________About the Lucky Pup Podcast:Show notes, transcripts, and more are on our website. Review, comment, like, and share these conversations!Listen and subscribe to the podcast on iTunes, Spotify, Pandora, Amazon Music, etc.Connecting is more fun than just talking into the internet! Follow the podcast on Instagram, Facebook, Youtube, and send me an email: [email protected].