EPISODE · Mar 1, 2026 · 45 MIN
S1, E26 - Discharge Planning Translation Services with Giovanni Donatelli
from Practical AI in Healthcare · host Steven Labkoff, MD and Leon Rozenblit, JD, PhD
Every day, patients leave US hospitals with discharge instructions they can't read. Giovanni Donatelli, CEO of The Language Group, built FETCH — a patented AI system embedded in Epic that translates discharge documents in 15 minutes with human review. He did it because he was the 8-year-old interpreting for his immigrant parents at doctor's appointments. Hosts Steve Labkoff and Leon Rozenblit explore the discharge instruction gap, the tragic cases that make it personal, FETCH's three-layer translation pipeline, the case for keeping humans in the loop, and why healthcare executives think they've already solved a problem that doesn't yet have a solution.
What this episode covers
Every day, patients leave US hospitals with discharge instructions they can't read. Giovanni Donatelli, CEO of The Language Group, built FETCH — a patented AI system embedded in Epic that translates discharge documents in 15 minutes with human review. He did it because he was the 8-year-old interpreting for his immigrant parents at doctor's appointments. Hosts Steve Labkoff and Leon Rozenblit explore the discharge instruction gap, the tragic cases that make it personal, FETCH's three-layer translation pipeline, the case for keeping humans in the loop, and why healthcare executives think they've already solved a problem that doesn't yet have a solution.
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S1, E26 - Discharge Planning Translation Services with Giovanni Donatelli
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