S1 Ep.10 - IHCL Taj's Veetika Joshi Deoras

from Reinventing Customer Experience · host ZS

Send us Fan MailOn this episode of our “Reinventing Customer Experience” podcast, ZS principals Arun Shastri and Gopi Vikranth chat with guest speaker Veetika Joshi Deoras, VP of Brands, Marketing and Data at Indian Hotels Company (IHCL). Veetika shares how AI can drive the most impact in hospitality, especially in redefining customer experience, and how IHCL is meeting the needs of consumers’ changing preferences.

Episode metadata supplied by the publisher feed · Published Apr 20, 2022

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S1 Ep.10 - IHCL Taj's Veetika Joshi Deoras

0:00 27:06

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