EPISODE · Sep 20, 2021 · 27 MIN
S1. Ep. 180: Getting Repeat Customers (With Shep Hyken)
from Specified: Building Materials & Construction Growth Podcast · host Tatsuya Nakagawa
Shep Hyken is the Chief Amazement Officer at Shepard Presentations. He’s also a best-selling business author, and an experienced keynote speaker. In this episode of Specified Growth Podcast, Shep talks about his brand-new book, I’ll Be Back: How to Get Customers to Come Back Again & Again. He also discusses how you can create a culture of great customer experience within all departments of your organization, and much more. Don’t miss this episode of Specified! Please reach out if you have any feedback or questions. Enjoy! Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices
What this episode covers
Shep Hyken is the Chief Amazement Officer at Shepard Presentations. He’s also a best-selling business author, and an experienced keynote speaker. In this episode of Specified Growth Podcast, Shep talks about his brand-new book, I’ll Be Back: How to Get Customers to Come Back Again & Again. He also discusses how you can create a culture of great customer experience within all departments of your organization, and much more. Don’t miss this episode of Specified! Please reach out if you have any feedback or questions. Enjoy! Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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S1. Ep. 180: Getting Repeat Customers (With Shep Hyken)
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