S1 Ep. 3 - Choice Hotels International's Sarah Searls

from Reinventing Customer Experience · host ZS

Send us Fan MailOn this episode of our “Reinventing Customer Experience” podcast, ZS Principal Arun Shastri and Associate Principal Gopi Vikranth chat with Sarah Searls, chief customer officer for Choice Hotels International, about how the COVID-19 pandemic has impacted customer experience in the hospitality industry and Choice’s customer-engagement efforts.

Episode metadata supplied by the publisher feed · Published Apr 16, 2021

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S1 Ep. 3 - Choice Hotels International's Sarah Searls

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This episode was published on April 16, 2021.

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