S1. Ep20 - Tough Client Conversations

This week we're shifting gears a bit and talking more to our fellow nutrition coaches, space holders or anyone looking to get better at having those tough conversations. Many of us are great at communicating when things are rolling smoothly and everything is going to plan, but what happens when shit hits the fan (or things go tits up as one of our coach mentees loves to say)? How do we show up? Are we reacting or responding? As coaches we want to be able to show up as best as possible for our clients during the highs AND the lows… In today's podcast episode, we chatted about some of the most common conversations that we’ve come across & had to navigate with our clients. Including: → Expectations when it comes to body composition change (ie. a chronic dieter comes to you wanting to diet immediately) → Setting boundaries around communication & your energy (ie. clients asking for extra calls or communication that is not included in their program) → What to do when clients share or ask questions that are outside your scope → Conversations around finances/cost (ie. a client wants to end their contract early) Whether you're a nutrition or fitness coach or not - we hope this conversation resonates and gives you some good takeaways for having those tough conversations in any area of your life. Because the way we navigate these conversations says a lot more about our leadership than how we're navigating things when everything is going well. These are some of the types we of conversations we have with our coaches inside of our coach mentorship. If you're a nutrition coach looking to improve your coaching skills and build a business that feels like you - we're kicking off another round in January! With a combination of 1:1 support and group calls, we'll take a deep dive into your message, marketing, offers, coaching style, communication and more so that you can create more impact for your clients and more income for yourself. Click here to apply for the January cohort And as always, thank you for bein' here. Ya'll are our people, we are so grateful for you! Nicola & Sara xx