S10-Ep3: Curing Complexity in Healthcare

Guest: Carsten Engel There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance.   Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And most of them can help leaders in any industry. Here's what Carsten and Maureen cover: The quintuple aim for healthcare worldwide; Why it’s critical for doctors to view (and treat) patients as partners in their health; and Why healthcare may well be the most complex system humans have invented!   Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org. Other episodes you'll enjoy: - Seeking Success in Simplicity with Rini Das - Bringing Healing Home: Healthcare Leadership with Anne Klibanski - How HR Drives New Beginnings with Fara Palumbo, Blue Cross Blue Shield of NC   For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!   RESOURCES:   The website for Carsten’s organization, the International Society for Quality in Health Care, is https://isqua.org.   Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.  Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.    Books we’re reading for fun or personal development right now include: Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski Own the AI Revolution by Neil Sahota Time and Chance by Kim Campbell Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith -----------------------   OUR PODCAST TEAM:   Host & Executive Producer: Maureen Metcalf Editor & Producer: Dan Mushalko Video & Graphics Editor: Devon Mushalko Assistant Editor & Raconteur: Luigi Morelli Managing Change with Aplomb: Jenna Reik & Mike Morrow-Fox CONNECT WITH US:  YouTube: @InnovatingLeadership  Threads: @innovativeleaders Twitter: @IL_Institute  LinkedIn: https://bit.ly/ILI-LinkedIn2  Instagram: @innovativeleader  TikTok: @innovativeleadership Website: InnovativeLeadershipInstitute.com    Loved this episode? Leave us a review and rating!  -----------------------   About Our Guest:   Carsten Engel is a physician by background (graduated 1984). In 2006, he joined IKAS, The Danish Institute for Quality and Accreditation in Healthcare, where he was appointed Deputy Chief Executive 2010. In IKAS, he was a member of the team that developed, implemented and managed the national Danish healthcare accreditation programme. In 2021, he joined ISQua as CEO.    He was appointed an ISQua Expert in 2013 and a member of the ISQua Academy of Quality and Safety in Health Care in 2019.    He has published and presented on accreditation-related topics and on topics related to quality, patient safety and person-centred care.