S11 E9: Your L&D Strategy Is Broken and No, a Workshop Won't Fix It with Hanan Sahourieh

L&D gets done dirty constantly and I have been saying this for years!!!  It's the function that gets underfunded, overcomplicated, blamed for culture problems it didn't create, and somehow still expected to fix everything with a workshop and a Kirkpatrick model. Hanan Sahourieh got into all of it: why L&D functions fail before they even get started, how ego and power dynamics quietly destroy learning cultures, what trust actually looks like when you have to rebuild it from scratch, and the mistakes learning professionals make without even realizing it.  Oh, and she wrote a book called Everybody Be Cool which is the most accurate title for an L&D book I have ever heard in my life. --- Quantum Workplace helps leaders build thriving teams that fuel business success. We give leaders at every level a clear path forward—by unlocking critical talent insights across engagement, performance, and development. With clarity and confidence, people leaders can act decisively, scale leadership quality, and strengthen connection and performance.  Trusted by thousands of people-focused companies, Quantum Workplace makes it easier to keep teams aligned, empowered, growing, and valued on the path to business success. Visit ⁠⁠⁠quantumworkplace.com⁠⁠⁠ to learn more. --- 00:01:42 - Something New Hanan Wants to Learn This Year 00:04:30 - The First Thing Hanan Notices When L&D is a Mess at an Org 00:07:35 - The Story Behind Hanan’s Book Title, Everybody Be Cool 00:13:12 - Why Cross-functional Leaders Keep Over-engineering Stuff That Isn’t Theirs to Run 00:19:44 - Pushing Back on a Senior Leader When They Think They Know Better Than the Learning Team 00:25:52 - A New Idea in L&D Right Now 00:30:29 - How to Build Trust That’s Brand New or Even Lost 00:38:16 - Some of the Most Common Mistakes Learnig Professionals Make Without Realizing 00:42:13 - The Single Most Important Thing HR Should Get Right About Learning in Year One And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/   And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!   Follow Hanan: LinkedIn: https://www.linkedin.com/in/hananharb/   Follow Hebba:  YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef