S17 E6: Why Your Company's AI Chats Are a Total Mess (And How to Fix It)

Nik sits down with Jacob Posel, co-founder of HQ (https://hqforwork.com), to talk about the biggest problem nobody's solving in AI adoption: every person on your team is having a completely different experience with Claude or ChatGPT, and none of that context ever gets shared. Jacob breaks down why most companies end up with wild fragmentation instead of the compounding benefit they expect, how HQ works as a shared memory layer across your whole org (think Dropbox for agents, 1Password for agents), and what it actually takes to turn one person's AI workflow into a skill the whole team can use. They also get into Jacob's path from an AI/ML master's program straight into e-comm logistics, then Common Thread Collective, to co-founding HQ with Corey Epstein. Plus: why Marketing teams are seeing the biggest per-person leverage from AI right now, how HQ's "gardening agent" keeps stale context from poisoning your workflows, and Jacob's predictions for what's going to look ridiculous a year from now (spoiler: picking a model manually might be one of them). If you've ever built something great in AI and had zero way to hand it off to your team, this one's for you. --- Tatari helps brands run TV like a modern performance channel. Unlike most platforms that focus only on programmatic CTV, Tatari gives marketers access to all of TV - linear, streaming, programmatic CTV, and direct publisher inventory - in one platform. By combining premium inventory with transparent reporting and outcome-based measurement, Tatari lets growth teams evaluate TV the same way they evaluate paid search or paid social. The result: more control, better reach, and TV spend that can actually be tied back to business results. Learn more at ⁠https://lp.tatari.tv/limited-supply⁠ --- Want more DTC advice? Check out the⁠⁠⁠⁠⁠⁠⁠⁠⁠ Limited Supply YouTube page⁠⁠⁠⁠⁠⁠⁠⁠⁠ for more insider tips. And if you’re looking for an instant stream of on-demand DTC gold, check out the⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Limited Supply Slack Channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for Nik’s most unfiltered, uncensored thoughts. Check out the Nik’s ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DTC newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ --- To learn more about HQ, check them out at: https://hqforwork.com/ Follow Jacob on X: https://x.com/jacob_posel Follow Nik on X:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://x.com/mrsharma