S1E10: Redefining Care at Home | HealthTech2Care Podcast with Bert Fernandez

HealthTech2Care Podcast featuring Jon Branche, Vice President of Growth at myLaurel Jon Branche (Guest): 🌐 myLaurel: https://www.mylaurelhealth.com 🔗 LinkedIn:  https://www.linkedin.com/in/jon-branche  Bert Fernandez (Host): 🌐 HealthTech2Care: https://www.healthtech2care.com 🔗 LinkedIn: https://www.linkedin.com/in/bert-fernandez 📺 YouTube: https://www.youtube.com/@HealthTech2Care 🎙️ In this episode, Jon Branche reveals how myLaurel transforms hospital discharges into confident home recoveries. Learn how they:  Identify patients ready for home inside the hospital—often the same day Respond within 24 hours with field clinicians paired to a virtual nurse and physician Spend two hours in the home reconciling medications, coaching patients and caregivers, and clarifying each step of the discharge plan Far more than a handoff, myLaurel acts as the "connective tissue" between acute care and long-term support—reducing readmissions, increasing patient satisfaction, and restoring peace of mind for families and care teams alike. ⏱️ Timestamps: 00:00 Intro 00:39 What led you to acute care at home, and what problem was MyLaurel built to solve? 02:26 What makes the acute care at home model different from traditional hospital-at-home programs? 05:35 What does it take to safely move the right patients out of the hospital and into the home? 09:16 Do you also support patients discharged to facilities or mainly those going home? 11:19 What does acute care at home look like day-to-day for complex patients? 16:07 How do you decide where to start with a new health system or program? 19:05 What data do you use — just from EHRs or also from payers and actuaries? 21:14 What are some of the biggest barriers to adopting acute care at home models? 23:33 Do you act as an extension of care coordination teams inside hospitals? 25:28 For health systems that want to explore this model, how can they get in touch? 🔑 Highlights: "We want to be that barking dog—that ADT sign that sits in your front lawn—that curbs some of those bad actors from coming in."  A fake caregiver was flagged and banned after Accushield identified them during sign-in Real-time tour alerts help managers greet walk-ins before the opportunity is lost  Facilities often think they have 20 vendors—Accushield data shows it's 50+  Verify credentials for third-party caregivers before they step foot inside  Why budget and behavioral friction—not tech—are the real barriers to adoption  What "soft ROI" looks like in the context of visitor transparency Why the first impression at the front desk shapes resident trust and family confidence 👉 Ready to close the transition gap? Visit https://www.mylaurelhealth.com 🔗 Subscribe to our YouTube channel for more conversations on U.S. healthcare & life sciences innovation: https://www.youtube.com/@HealthTech2Care #AcuteCareAtHome #HospitalToHome #CareTransitions #ReadmissionPrevention #DigitalHealth #PatientCenteredCare #myLaurel #HealthTech2Care