S1E147 - Compensation mistakes around the land and expand model with Megan Bowen, Chief Customer Officer at Refine Labs

Megan is fiercely competitive. Self-described as bad winner and a sore looser. But over time she's learned to harness this energy to continually grow and build tremendous revenue teams.    What it means to have high emotional intelligence that are better than closing skills Creating the cross-functional collaboration of revenue and marketing teams How do you set expansion quotas appropriately Why variable compensation for Account Managers and Customer Success is the wrong idea. How to personalize and contextualize  Build the round about, not an intersection How and why to get sales to be involved in the first 30 days.