S1E4: Fixing Healthcare’s Trust Problem: How Transparency is the Missing Link in Value-Based Care. Rachael Jones & Emily Walker Designed a Solution.

What happens when two powerhouse women step away from the corporate playbook to build something the healthcare industry desperately needs?In this episode of RedefineHER, we sit down with Rachael Jones and Emily Walker, the co-founders of Syntax Health, a groundbreaking platform that’s bringing transparency and trust to value-based care. With decades of experience in healthcare leadership and analytics, these women aren’t just talking about change—they’re building it.We dive into:✔️ Why healthcare’s biggest problem isn’t cost—it’s lack of trust and transparency✔️ How Syntax Health is redefining value-based care to work for both providers and payers✔️ The bold risks they took to launch a startup in a male-dominated space✔️ Why women in leadership need to step out on the skinny branch and take up space✔️ How to scale a mission-driven company without burnout—hiring slow, building systems, and leading with purposeTimeline:000:00 Breaking Barriers in Healthcare Leadership02:55 The Genesis of Syntax Health06:09 Understanding Value-Based Care09:06 The Challenges of Contract Transparency12:13 Navigating the Healthcare Landscape15:03 The Role of Community Health Centers17:54 Women in Leadership: Overcoming Challenges21:01 Redefining Leadership Traits23:54 Creating a Collaborative Environment27:09 The Impact of Syntax on Patient Care29:57 Decisiveness in Leadership32:53 Building Trust and Accountability36:05 The Future of Value-Based Care43:04 Decisiveness and Flexibility in Leadership45:08 Learning from Failures: A Leader's Journey51:14 Hiring for Culture and Expertise57:25 Maintaining Team Culture and Preventing Burnout01:08:11 The Importance of DEI in Healthcare Leadership01:13:15 Future Aspirations for Value-Based CareConnect with our guestsWebsite: https://www.meetsyntax.com/ Championing the vital role of CHCs in delivering care to underserved communities: https://www.nachc.org/venture studio driving innovation in healthcare, including Syntax’s early development: https://www.redesignhealth.com/A LinkedIn: Rachel - https://www.linkedin.com/in/rachaelmcjones/ Emily - https://www.linkedin.com/in/emilyjowalker/ Youtube: https://www.youtube.com/@SyntaxHealth RedefineHER Podcast CreditsHost: Brenda Armstrong - ⁠https://www.linkedin.com/in/brendaarmstrong1/⁠ Producer: Tarryn Long - ⁠https://www.linkedin.com/in/tarrynlong/⁠ Sponsor: ITEOM Talent Partners search and placement experts | connecting purpose -driven organizations with top-tier talent to create thriving, impactful & diverse teams.More Details on RedefinHER Podcast:www.redefineherpodcast.comThanks for following and see you on our next episode!