S1E6 - Here, See What You Can Do With This

Software as an amorphous blob The gist: Software as a service providers leave us to find purpose in their product's collection of features. They escape accountability by only asserting vague purposes like "collaboration" or "productivity" SaaS products are merging into something that, rather than being an "everything app", is more of a "general app" - made up of individually useful things that become the product's collection of features. These SaaS products are so general purpose that the marketing language of "productivity", "collaboration", or "communication" translate to "here, see what you can do with this" Eventually, SaaS products like figma, notion, or slack, will become the same thing under different names or merged together through acquisitions. They are all heading in the same direction, eating each others features. The side-effect of products so general that the offering amounts to "here, see what you can do with this" is an accountability loophole for the provider. Not responsible for delivering anything particular that you may find it useful for. This podcast is powered by Pinecast.