S1E7 - The Equality Act in services and public spaces

The Equality Act 2010 applies far beyond the workplace — including shops, venues, transport, healthcare and online services.In this five-minute episode, we explain how equality law applies to services and public spaces, what the anticipatory duty means in practice, and why relying on rigid policies often creates legal risk rather than reducing it.This episode is for service providers, public bodies and anyone interested in access, inclusion and everyday equality.Free resources are available at pathwaystoequity.org.ukFollow us on Instagram at @pathways.to.equityFor support or advice, email [email protected]