S1Ep107 Create Amazing Customer Experiences by Turning Misery into Magic With Shep Hyken

Join Ford as he explores the latest strategies, market trends and insights to help your business grow and succeed in today's fast-paced and ever-changing business world. A top challenge faced by businesses of all sizes is the ability to change a customer's negative experience into a positive one. On this episode of the Business Growth Show, Ford Saeks and Shep Hyken break down how to turn customer Moments of Misery™ into Moments of Magic® by creating strong first impressions, stronger relationships, and meeting & exceeding expectations. Discover all this and more today on the Business Growth Show! Ford Saeks has redefined the formula for business success. From start-ups to Fortune 500's, Saeks is widely recognized as a Business Growth Innovator. With over 20 years' experience (ranging from retail to wholesale), he has founded over ten companies, authored four books, been awarded three U.S. patents, and received numerous industry awards. As President and CEO of Prime Concepts Group, Inc., a digital marketing firm, Ford specializes in helping businesses attract loyal and repeat customers, monetize social media, and ignite innovation. Watch his speaker demo video at https://profitrichresults.com