S2. E4. Abbie Richie - From Resistance to Confidence with Tech in Senior Living

Karina and Abbie discuss how technology in senior living has shifted from optional to essential. They explore common barriers to adoption, the importance of ongoing education, and why repetition and real-life application matter. The episode highlights practical strategies like tech concierge support, building trust with residents, and positioning AI as a simple, helpful tool. The key takeaway: successful adoption comes from meeting residents where they are and supporting them consistently.