S2 E4: James Demetrios (Slack) - Growth mindset and how to apply it in sales

This episode is with James Demetrios, Head of Mid Market ANZ at Slack.James brings an authentic and humble approach which has driven his success. We talk through the principles that drive him.2:44 Childhood and early foundations (early work ethic)3:40 Work experience outside of technology 6:00 Taking a non-traditional route outside tertiary education 6:30 What is a growth mindset?7:46 How is growth mindset being utilised among top performers?8:23 Why feedback is a gift9:00 The best reps seek out and accept change17:00 Is the software industry too binary in how it recruits sales reps?19:45 How to articulate your experience to land a role in tech sales20:50 Maslow’s hierarchy of needs22:20 Purpose 25:01 Career identity and authenticity26:10 What’s the downside of having an identity related to work28:00 Resilience30:00 Advice for younger reps going through a rough time32:20 Nobody likes surprises – communicate early33:29 The best performers build better relationships internally 35:30 Principles of success: Planning, investing in yourself, craftsmanship, solidarity, empathy, resilience, authenticity38:50 How do you define success?40:00 What’s your daily routine?