S2 E6 Auto Fraud with Sharky Laguana, CEO Bandango Van Rentals

Today on insights. intouch., we sit down with Sharky Laguana, CEO of Bandago and Chairman of the American Car Rental Association, for a fascinating and eye-opening conversation about the evolution of fraud in the vehicle rental industry.What begins with stories of mistaken vehicle rentals and stolen vans quickly turns into a deeper discussion about sophisticated criminal enterprises targeting rental fleets, identity fraud, VIN swapping operations, cross-border vehicle theft, and the growing threat of organized staged accident schemes.Drawing from more than two decades of experience, Sharky shares firsthand accounts of how fraud has transformed from isolated incidents into coordinated criminal activity costing businesses, insurers, and ultimately consumers millions of dollars. He also offers unique insight into the challenges rental companies face in detecting fraud, recovering stolen assets, and combating increasingly sophisticated schemes.Join host Kristin Thorne as she explores the intersection of transportation, insurance fraud, organized crime, and public policy in a conversation that highlights why collaboration across industries is more important than ever.This is insights. intouch.. Let's get in touch with today's insights.Thank you for listening!  If you would like to be a guest on the show or have a fraud story we should look into email us at [email protected] For more information about the iFraud Foundation visit www.ifraud.org