S2 Ep. 1 – Rosewood Hotel Group’s Lucy Werner

from Reinventing Customer Experience · host ZS

Send us Fan MailOn this episode of our “Reinventing Customer Experience” podcast, ZS principals Arun Shastri and Gopi Vikranth chat with guest speaker Lucy Werner, SVP, Commercial at Rosewood Hotel Group. Lucy shares how Rosewood is transforming its operations using digital and data, delivering unique experiences in luxury hospitality, and navigating customer expectations across different regions.

Episode metadata supplied by the publisher feed · Published Oct 26, 2022

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S2 Ep. 1 – Rosewood Hotel Group’s Lucy Werner

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