S2 Ep 11 - Wait, Who’s Hosting? A Day in My Life as an Ops Manager

🎙️ Episode Overview:Ever wondered what an Operations Manager actually does in a GP practice?In this plot-twist episode of Career Prescription with Bee, the mic flips as Bee’s fiancé Jason takes over hosting duties to put her in the hot seat. From rota chaos to phone line meltdowns, Bee lifts the lid on what it really takes to keep a practice standing, minus the title of Practice Manager, but with all the operational grit.📍 Who fixes the fallout when three staff call in sick?📍 What happens when the heating fails mid-clinic?📍 And why does Bee describe herself as “the fire extinguisher in a building made of spreadsheets and duct tape”?This is the episode for anyone who has ever wondered how NHS practices survive Mondays and why operations is the job everyone misunderstands but cannot do without.💡 Bonus: Jason asks the questions most people would not dare, including whether Bee hides appointment slots (spoiler: she does not), what her ops therapist would say, and what keeps her sane when the inbox is already on fire before 9 am.🎤 Featuring: Banter. Boundaries. And a behind-the-scenes breakdown of a role held together by systems, snacks, and sheer nerve.🔊 Note: One guest voice in this episode has been digitally modified to protect their identity.📩 Let’s Connect!Email: [email protected] Instagram: @careerprescriptionwithbeeTikTok: @career.rx.with.bee📲 Subscribe, rate, and share this episode with the person in your office who knows where everything is and what to do when it breaks.